Can anyone beat this....????

Saturday evening. After a hectic day (meetings from 11 AM till 8:30 PM and off course a free lunch - courtsey: my builder) we decided to order pizza. Smokin' Joe's Kothrud was the obvious choice as they are the only ones who deliver pizza at my place near chandani chowk.

9:10 PM - Placed the order. Smokin' Joes confirmed the order to be delivered in 45-50 minutes. Last time it got delivered in dot 45 minutes. So it was ok.

9:55 PM - the delivery boy has not arrived yet

10:00 PM - Meghana calls up SJ only to know that the delivery boy has left just 5 minutes earlier. That was shoking. 45 minutes to prepare pizza .... simply unbelievable!! She decides to talk to the manager. After following a linked list and repeating the casette at each node, finally she reaches the manager

10:05 PM - The delivery boy is nowhere to be seen yet. SJ Manager is getting kicked every passing second. He also tried to use the lame excuse that the delivery boy might not have found the address. The real question was whether the pizza would be hot enough and eatable after 55 minutes? The manager picks up the obvious answer not realizing what is he getting into - 'Ma'm will replace the pizza'. We were dubmstuck. If first pizza is taking so long, how much time we should wait more to get the replacement....? Finally he agrees to 'get back in few minutes'.

10:07 PM - The moment the call with SJ manager ended, the delivery boy calls up. Supposedly he was in Chandni Chowk and was confirming the address. It takes only 3-4 minutes to reach my building from Chandni chowk. So we starting hoping that the pizza would still be in 'okay' condition... waiting ... waiting ...

10:15 PM - I got impatient. Went to the balcony (My builder calls it terrace... ) to see if I get any glimpse of our long awaited pizza. No luck

10:17 PM - 'knock..knock' .. Two delivery boys, one in plain clothes and the other in uniform... ready with our order. Meghana asks why it was so late? Plain clothes says he delivered one order at 'Ved Vihar' that's in Chandni Chowk and then he had come to my place. Another shock! both of them were acting apologetic. The boy in uniform was a bit more amongst them. The pizza was cold by now... The delivery boy says they will give 'some discount'.... 'jale pe namak'...

10:.. PM - We are again talking to SJ ... Meghana demands to talk to the same manager, After a while the fellow comes online. We forced him to deliver it for free. He didn't have choice but to accept it. The delivery boy returned the money.. Hush!! We were still angry and still scolding those boys. Suddenly I realized there's something wrong with the boy in uniform...

He was wearing red shirt, black cap with the logo. I looked at the logo then looked at the delivery box in my hand, and suddenly realized, the boy in uniform was a 'Pizza Hut Delivery Boy'. PH Delivery boy accompanying SJ Delivery boy and to beat that PH boy was more apologetic than the SJ boy ... Amazing isn't it?

To put SJ in threatening mode we took PH delivery number. I told to the PH boy that their J M Road center has gone pathetic and the staff out there is crap now. 'Yes Sir, I know' .. speechless ...

Can anyone beat all this?

Update: If you are in search of good mimicry artists, contact SJ reception. They know how to mimic their customers and that too without putting the phone on hold :)

Comments

Anonymous said…
hahahahaha... :))

Thanda pizza is a big sazaa...we too had a similar experience with PH a couple of weeks ago..

- Parimal
January 15, 2007 1:57 PM
Mandar Behere said…
I think you missed the punch ... thanda pizza is sazaa .. fine, but the PH guys was saying sorry for SJ .... can't even imagine!!!
January 15, 2007 2:14 PM
Anonymous said…
Yeah...that was really hilarious :))


- Parimal
January 15, 2007 2:50 PM
Manish said…
What confuses me is, why did the PH guy accompany SJ? Do these guys share their delivery guys or do they simply outsource to a common agency taking care of delivery :)
January 15, 2007 3:48 PM
Mandar Behere said…
The reason that PH guy gave was stupid enough to identify as a lie.. He said that actually he had come to deliver pizza in some other flat and the SJ guy didn't know the place and that's why he is with him. And we knew that the SJ guy had visited us few days back :))

- Mandar
January 18, 2007 9:28 PM
Post a Comment

Popular posts from this blog

Subscription Services

Image
As the internet penetration increased over the last 2 decades, it also gave rise to digital subscriptions. The internet users slowly started developing trust in internet-based payments and that too on recurring payments. It probably started with the tech community using the recurring payment systems and slowly spreading that faith to non-tech-savvy users. There was also a phase when I started using the credit card for online transactions but wasn't comfortable storing the card details with the merchant. I used to enter the details every single time. (That is how I still remember the CC number that was in use at that time) In the late 2000's I was introduced to Ecom website development and since then it has been part of my professional as well as personal life. Over the years, I learned about the  PCI-DSS standard , and the extent to which the Ecom companies make an effort to protect consumer data. There have been instances of a data breach across the globe, but alon...
Read more

Movie Review: Chhota Bheem and The Throne of Bali

Image
Set in the beautiful islands of Bali, this movie is meant to entertain the kids. But unfortunately adults may not find it that interesting.  As usual, when Bheem along with his gang and King of Dholakpur reaches Bali, they find that Bali is in danger. Apparently, Bali's Queen is King of Dholakpur's sister and were invited for crowning ceremony of the prince Arjun. Upon arrival, Bheem and the team found that everything is devastated in Bali and there's no trace of Royal family including Arjun. After much of a search, Bheem finds the Rajguru (Royal Priest) who had helped the prince escape the wrath of the invader - Rangda.  The story line is pretty much predictable and there are no surprises till the end. Bheem needs to be the ONLY savior and it turns out to be that way. (This actually is a problem for children mentality, but I'll save the thoughts for some other time.) Overall animation is similar to the serial and there didn't seem to be any attempt...
Read more

Telemarketing

Last week Mobile rings .... Me: Hello --: Hello, this is XXX calling from XXX bank. Sir, you hold XXX bank credit card, right? Me: Yes. --: Sir, XXX bank is offerring you a ready cash of Rs.4,65,000/- Me: Actually this amount is too small for me. --: How much amount you are looking for, Sir? Me: Something like 4 crores.... --: (silence) --: 4 Crores ???? --: Is any bank offering you that much amount? Me: No! --: Then? Me: If you can offer me 4 lakhs just like that some other bank will give me 4 crores as well :) --: Ok Sir. (disconnect) :) Today Mobile rings ... Me: Hello --: Hello, this is XXX calling from XXX bank. Sir, you hold XXX bank credit card, right? Me: Yes. --: Sir, XXX bank is offerring you a ready cash of Rs.4,65,000/- Me: Last week only I told you folks that this is very small amount. I am looking for amount like 4 Crores... --: ccccrore ?????? (hung up) Nice entertainment right?
Read more