Personalisation Suggestions on Uber
I have been using Uber for quite some time now to commute from home to office and office to home. Initially I used to alternate between Uber and Ola, but after a while I realised that the service that OLA drivers give is way below than what Uber drivers give. At times I had doubts if same drivers alternate between these two aggregators. But that is a different topic to think. Today morning when I boarded the cab, I sensed that I give same instruction to every cab driver - Please push the seat towards front. The driver would then ask me which route to take and I always specify a specific route. Then at a certain point, I'll ask the driver to start the A/C. This is typically at the University circle where there is traffic jam. On way back, I choose a specific point to board the cab, and instantly ask to turn on the A/C. All these things could easily be personalised. Either a customer herself can put these instructions in the App, which could be displayed to the driver when trip ...